Privacy Policy

Effective Date: 09/13/2021

This Privacy Policy governs the manner in which AudioCityUSA.com collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.AudioCityUSA.com website ("Site"). This privacy policy applies to the Site and all products and services offered by AudioCityUSA.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

Web Browser Cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Using Collected Information

AudioCityUSA may collect and use Users personal information for the following purposes :

ㆍTo improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently.

ㆍTo process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

ㆍTo send periodic emails and texts, We may use the email address and/or mobile phone number to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. We may periodically send new financing, new products, and new services to Users by email or text when they become available. If User decides to opt-in to our mailing list or phone directory, they will receive emails and/or text that may include company news, updates, related product, or service information. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Upon submitting a verifiable consumer request, AudioCityUSA will provide you with specific pieces of personal information that we have collected about you. You may access, update or delete any personal information you submit to the website by submitting a verifiable consumer request using any of the contact points listed at the bottom of this privacy policy page. We will respond to your request within 45 days.

Interest-Based Advertising / Re-Targeting

We partner with third party companies to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies, web beacons, pixel tags, and similar technologies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by visiting here at https://optout.aboutads.info/. For more information about how to opt-out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout. Please note this does not opt you out of being served ads. You will continue to receive generic ads.

Social Media Features

Our website includes Social Media Features, such as the Facebook Share this button or Instagram Personal Page Link, or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Personal Data Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. AudioCityUSA.com internet transactions are conducted via secure server connections. This includes the transfer and receipt of your personal information. Our physical location is protected against loss, theft, or misuse of information via appropriate security measures as well. In addition, when a secure transmission needs to be made when sensitive information is being transmitted, AudioCityUSA.com uses SSL Encryption to ensure your credit card information is secure. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Sharing Information

AudioCityUSA does not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

California Privacy Rights

If you are a California resident, you may ask us to refrain from sharing Personal Information with third parties for their own direct marketing purposes. You must indicate your preference by contacting us as described above. It may take us up to 30 days to fully process a request.

Contact Information

AudioCityUSA.com
Customer Support Team
13133 Telegraph Road
Santa Fe Springs, CA 90670
Email: support@audiocityusa.com
Phone: (888) 814-1158